TERMS & CONDITIONS
Clear Expectations. Better Service.
These Terms & Conditions are designed to help create a smooth, professional experience for every Three Blossoms Cleaning Co. client. Please review the information below before scheduling or receiving services.
1. Quotes & Pricing
All quotes provided by Three Blossoms Cleaning Co. LLC are based on the information provided by the client, including property size, condition, service type, and requested add-ons. Final pricing may be adjusted if the actual condition or scope of the property differs significantly from the information provided at the time of the quote. Any necessary pricing adjustments will be communicated with the client before additional work is performed.
2. Scheduling & Deposits
Appointments are scheduled based on availability and are not guaranteed until confirmed by Three Blossoms Cleaning Co. LLC. A deposit may be required to secure certain appointments or services. When a deposit is required, the amount and payment instructions will be provided before booking is confirmed. Any required deposit will be applied toward the total cost of the scheduled service.
3. Cancellations & Rescheduling
We understand that plans can change. Clients who need to cancel or reschedule an appointment should provide as much notice as possible. Cancellations or rescheduling requests made with less than 48 hours’ notice may be subject to a cancellation or rescheduling fee. Missed appointments or situations where our team is unable to access the property at the scheduled time may also be subject to a fee. Any applicable fees will be communicated to the client.
4. Property Access
Clients are responsible for providing safe and timely access to the property at the scheduled service time. Access instructions, including door codes, lockbox information, keys, or other entry details, should be provided before the appointment when necessary. Three Blossoms Cleaning Co. LLC will make reasonable efforts to protect access information provided by clients. If our team is unable to enter the property at the scheduled time, the appointment may need to be delayed, rescheduled, or canceled, and an applicable fee may apply.
5. Client Preparation
To help our team provide efficient and thorough service, clients are asked to remove excessive clutter, secure important documents and valuables, and provide clear access to the areas being cleaned. Pets should be safely secured when necessary for the comfort and safety of the client, pet, and cleaning team. Any special instructions, delicate surfaces, damaged items, or areas requiring special care should be communicated before service begins.
6. Service Limitations & Safety
Three Blossoms Cleaning Co. LLC reserves the right to decline or discontinue any task that may create an unsafe condition for our cleaning team or property. This may include exposure to hazardous materials, bodily fluids, pest or animal infestations, unsafe structural conditions, excessive mold, or other conditions requiring specialized remediation. Our team will not perform work that requires equipment, licensing, or procedures outside the scope of our standard cleaning services. Any service limitations identified during an appointment will be communicated to the client.
7. Satisfaction Guarantee & Re-Cleans
Your satisfaction is important to us. If you are not satisfied with an area included in your scheduled cleaning service, please notify Three Blossoms Cleaning Co. LLC within 24 hours of service completion and provide details about the concern. When appropriate, we will arrange a re-clean of the affected area at no additional cleaning charge. Re-clean requests apply only to areas and tasks included in the original service and do not include new requests, additional services, normal wear and tear, permanent stains or damage, or conditions outside the scope of the original cleaning.
8. Property Damage & Valuables
Three Blossoms Cleaning Co. LLC takes reasonable care while providing services in your home or property. Clients are encouraged to secure cash, jewelry, important documents, sentimental items, and other valuables before service begins. Any pre-existing damage, loose fixtures, delicate surfaces, or items requiring special handling should be disclosed before cleaning. If accidental damage occurs during service, clients should notify us promptly so the matter can be reviewed and addressed appropriately.
9. Payments & Balances
Payment is due according to the terms provided at the time of booking or invoicing. Any deposit paid toward a scheduled service will be applied to the total balance due. Unless other payment arrangements have been approved in advance, any remaining balance is due upon completion of service. Additional services or approved changes to the original scope of work may result in additional charges. Clients will be informed of applicable charges before additional work is performed.
10. SMS Terms & Conditions
By opting in to receive text messages from Three Blossoms Cleaning Co. LLC, you agree to receive recurring SMS/MMS messages related to our cleaning services. Messages may include promotional offers, cleaning service updates, appointment information, and other marketing communications.
Message Frequency: Message frequency varies based on customer interaction, service needs, and promotional activity.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive marketing text messages unless you opt in again.
Help: Reply HELP for assistance or contact Three Blossoms Cleaning Co. LLC at info@threeblossomscleaning.com.
Consent: Consent to receive marketing text messages is not a condition of purchasing goods or services.
Privacy: We respect your privacy. Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Please review our Privacy Policy for additional information.
11. Changes to These Terms & Contact Information
Three Blossoms Cleaning Co. LLC may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable requirements. Updated terms will be posted on this page with a revised effective date. By scheduling or receiving services, clients acknowledge the Terms & Conditions applicable to their service at that time.
Questions regarding these Terms & Conditions may be directed to:
Three Blossoms Cleaning Co. LLC
Phone: 943-209-0201
Email: info@threeblossomscleaning.com
Effective Date: September 24, 2026